Privacy Policy
Thank you for visiting our online store. We take the protection of your personal privacy very seriously. Below we provide detailed information on how we collect, process and handle your personal data.
1. Access Logs & Website Hosting
You may browse our website without providing any personal information. Every time you access our site, our web server automatically records data in a server log file. This log information includes the name of the file accessed, your IP address, access date and time, data transfer volume, and your accessing internet service provider.
This access log data is used solely to ensure stable website operation and to optimize our services and offerings. All access logs will be deleted within seven days after your visit ends.
Third-Party Hosting Services
We rely on a third-party service provider to host and operate our website. The processing is carried out in pursuit of our legitimate business interest in maintaining and properly presenting our online store, which takes precedence under applicable data protection balancing tests. All data collected through your website visit or via online store forms outlined below is processed on the hosting provider’s servers. No data will be processed on external servers outside the scope stated in this policy.
2. Data Collection for Orders & Customer Accounts
We collect personal data that you voluntarily provide when placing an order, contacting us via email or contact forms, or registering for a customer account. Mandatory fields are marked accordingly; these details are required to process your order, respond to inquiries, or create your account, and you cannot complete these actions without providing the required information. The specific data collected is shown on the respective input forms.
We process your provided data pursuant to Article 6(1)(b) GDPR for the performance of contracts and handling customer inquiries. After order completion or account deletion, your data will be restricted from further processing and permanently deleted once statutory tax and commercial record-keeping periods expire. This does not apply if you have explicitly consented to further data use, or if we retain data as legally permitted and disclosed within this Privacy Policy.
You may delete your customer account at any time by contacting us via the contact details below or using the account cancellation function inside your customer portal.
3. Data Sharing & Transfer
To fulfill contractual obligations pursuant to Article 6(1)(b) GDPR, we share your necessary data with the designated shipping carrier solely for delivering your ordered goods.
Based on your selected payment method during checkout, we transmit relevant payment data to the acquiring bank, authorized payment service providers, or your chosen payment processor to complete transaction processing. Some payment providers may independently collect your data if you register an account directly with them. In such cases, you will log in using your own credentials, and the respective payment provider’s privacy policy shall apply.
Data Sharing with Shipping Carriers
If you explicitly grant your consent during or after checkout, we may share your email address with the selected shipping carrier under Article 6(1)(a) GDPR, allowing them to contact you for delivery updates and delivery coordination.
You may revoke your consent at any time by contacting us using the details below, or by contacting the shipping carrier directly via their listed contact information. Following revocation, we will cease and delete data shared for this purpose, subject to legal retention obligations or any further consent you provide.
4. Cookies & Web Analytics
To enhance your browsing experience, enable certain website functions, display tailored product recommendations, and conduct market research, we use cookies across our website. This processing serves our legitimate business interest in optimizing our website and product offerings under Article 6(1)(f) GDPR.
Cookies are small text files stored automatically on your device. Session cookies are deleted once you close your browser. Persistent cookies remain stored on your device to recognize your browser on future visits. You may view cookie storage durations in your browser’s cookie settings.
You may configure your browser to alert you before storing cookies, accept cookies selectively, or block cookies entirely. Each browser manages cookie settings differently; please refer to your browser’s help menu for configuration instructions.
Please note that disabling cookies may limit certain functional features of our website.
5. Social Media Plugins
Our website uses social sharing buttons for Instagram and Pinterest, implemented via the Shariff privacy solution.
These social buttons serve our legitimate marketing interest under Article 6(1)(f) GDPR to promote our business offerings. To protect your privacy, these buttons are integrated using simple HTML links rather than full third‑party plugins. This ensures no automatic connection to social network servers is established when you load our webpage.
When you click a social button, a new browser window will open directing you to the corresponding social platform. You may then log in if required and use functions such as Like or Share.
For information regarding data collection, processing, usage, your privacy rights, and available settings on Instagram and Pinterest platforms, please refer directly to each provider’s official privacy policy.
6. Contact Information & Your Data Subject Rights
As a data subject, you hold the following rights under applicable data protection law:
The right to access a copy of your personal data we store and process;
The right to request immediate correction of inaccurate or incomplete personal data;
The right to request deletion of your stored personal data, unless legal obligations require continued processing.
If you have any questions regarding the collection, processing, and usage of your personal data, or if you wish to access, correct, restrict, or delete your data, revoke any consent you have given, or object to specific data processing, please contact us directly anytime.